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7th Jan, 2009

The boiler needs looking at and I haven't done anything about that yet.
The Inland Revenue are keeping me on hold until an advisor is available.
One of the kitchen light bulbs is kaput and I've had to order a new one on line.
The Office of the Public Guardian can't tell me where my case is and has asked to phone me back.

I am drowning in bureaucracy and incompetence.

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Caroline M

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